COVID-19: Information regarding dental practitioner assessments

Overview

The Australian Dental Council (ADC) continues to monitor the situation surrounding the novel coronavirus (COVID-19) and is guided by publicly available information from the Australian Government Department of Health and the World Health Organisation (WHO).

Our highest priority is, and continues to be, the health and wellbeing of our people, our candidates, our education providers, and our communities.

In response to recent developments, the ADC will commence remote working arrangements from Tuesday 24 March until further notice.

We remain operational during this time, with all staff continuing to work remotely, however, ADC examination centre in Melbourne, Victoria be closed at this time.  

We understand our current response to COVID-19 will raise some concerns and further questions for our candidates. Whilst we are unable to provide more detailed information at present, the ADC is committed to working with candidates to help minimise disruption to their candidature once the situation has stabilised.

All available information is included on this page. Any updates will be posted to this page as soon as it is available. Please continue to check this page regularly to ensure you have the most up-to-date information on our response.

If you have any questions regarding our current response to COVID-19 in relation to dental practitioner assessments, please contact us via the form on the Contact Us page. Alternatively, if your enquiry is urgent, please email us via the following:

Initial assessments and skills assessments: [email protected]

Written examinations:  [email protected]

Practical examinations:  [email protected]

Applications and documentation

While the office is closed, we are unable to process initial assessments (including skills assessments), verification and appeal applications and any supporting documentation. Your application and/or supporting documents will be stored safely until the office re-opens. Please do not send any documents to the ADC by courier at this time.

Due to the office being closed, the ADC cannot accept any documentation sent by courier. Any documents sent via courier will be returned to the sender. Documents will be accepted if sent by post and held safely until the office reopens. Please be advised that there may be some delays in responding.

Current position

Initial assessment applications (including skills assessments)

The following information is for candidates intending to submit

  • an initial assessment application;
  • renewal of an initial assessment;
  • supporting documents for an existing initial assessment application; or
  • letters of good standing.

Please note that Renewal of initial assessment applications must be received within the time frames specified on the ADC website.

Supporting documents for existing initial assessment applications must be received within the time frames specified in your outcome letter. If you are having difficulty submitting additional documentation or your letter of good standing due to the impact of COVID-19, please contact the ADC via email with your concerns and supporting evidence where possible. These concerns are assessed on a case-by-case basis.

If you have submitted, or intend to submit, an initial assessment application as part of a skills assessment we recommend you also review the updated information provided by the Department of Home Affairs. This information is available here.

During this time we are unable to acknowledge receipt of your application, supporting documents or take payment for your application. We will contact you once the office reopens, and provide you with advice on when to expect an outcome of your application.

Written and practical examinations

The ADC has postponed all written and practical examinations scheduled to 30 June 2020.

We are currently reviewing options for the delivery of postponed examinations later in the year.

We understand these postponements will be disruptive for candidates. The ADC plans to offer affected candidates a rescheduled examination later in the year. Given the current uncertainty, we ask for your patience while we work through the challenges the current arrangements present to candidates and staff. Updates on upcoming examinations will be made via the ADC website as soon as the information is available.

We also understand this may be an uncertain time for you and you may have enquiries regarding the impact of this situation on your assessment. To respond to your enquiries as quickly as possible, you should contact us via the contact form on the Contact Us page as this page is monitored regularly.

Practical examination results verifications and reviews/appeals

The following information is for candidates intending to submit an

  • application for verification of your practical examination results and/or
  • application for review relating to your practical examination results

following receipt of their February or March 2020 practical examination results.

Please note that we must receive your application within the time frames specified in the policy document for the relevant process.

During this time, we are unable to acknowledge receipt, review or take payment of your application. We will contact you once the office reopens, and provide you with advice on when to expect an outcome of your application

Timeline of response

Below is a summary of the ADC’s response to COVID-19 to date.

23 March 2020

In response to the evolving situation regarding COVID-19, the ADC will commence remote working arrangements from Tuesday 24 March until further notice.
The ADC remains operational during this time, with all staff continuing to work remotely, however, ADC examination centre in Melbourne, Victoria will not be holding examinations during this time.  

17 March 2020

Following further monitoring of the rapidly evolving situation regarding COVID-19, the ADC postponed all practical examinations scheduled to 30 June 2020.

16 March 2020

In response to the rapidly evolving situation regarding COVID-19 and its impact on domestic and international travel, the ADC made the decision to postpone the following upcoming examinations:

  • Written examination for general dentists and dental hygienists:  23-24 March 2020
  • General dentistry practical examination session 11: Wednesday 18 - Thursday 19 March 2020
  • General dentistry practical examination session 12: Wednesday 25 - Thursday 26 March 2020
  • General dentistry practical examination session 13: Monday 30 - Tuesday 31 March 2020
  • A mid-year dental hygiene/dental therapy practical examination.

10 March 2020

The United Arab Emirates (UAE) Ministry of Education announced a four-week closure of all public and private schools and higher education institutions across the Emirates, effective from Sunday 8 March 2020. Forming part of the Emirates’ preventive and precautionary measures aimed at maintaining the safety of students, these closures are in line with the efforts made to contain the spread of novel coronavirus (COVID-19).

The announcement affected some testing venues in UAE. Pearson VUE notified those Australian Dental Council (ADC) candidates sitting the March 2020 written examination by email if their venue was affected by the closure.